Adopting Design Thinking in the Design of HR Policies
Introduction and Context
With the various challenges organisations face include the Covid pandemic, policy design has become a critical need and increasingly challenging task. Design is a concept that is used increasingly to describe the process of creating a policy response to a policy problem.
As a HR professional, you will be required to design a policy or implement one and it is therefore important to equip yourself with an innovative process of doing so.
Whether an organisation is in the public or private sector, rolling out effective policy is critical — and becoming more so. Polices exists to provide guidance and direction on how an organisation will manage certain issues and to set standards of behaviours for their employees.
If not managed effective, it can cost the business. Some common costs include:
- Regulatory non-compliance,
- Abuse and inefficient utilisation of business resources,
- Inconsistent application of business processes and decisions,
- Employee dissatisfaction, resulting in litigation and/or loss of revenue.
- Managers come up with their own way of doing things
NOTE: This course does not cover the governance of policies within organisations but rather, it focuses on the design aspects of policy.
