8 WEEKS | £750 | Starting February 2022
INTRODUCTION
In a world of globalisation and constant innovation, organisations can no longer survive on old ways of doing things. Innovation is now recognised as the single most important ingredient in any modern economy (The Economist, 2002). So, fostering a culture of innovation is no doubt critical to the success of any organisation and more so for HR teams. One of the tools for innovation is Design Thinking.
Design thinking puts the customer (employees) at the heart of every design. This aligns very much with the core of HR – which is all about people.
Case studies of design-led HR teams show that they can provide higher levels of employee experience through the methods of design thinking which includes collaboration, co-creation, and relentless testing of ideas. As organisations navigate a world that is ever changing and complex world, HR will be required to step in and help solve problems ensuring that HR service delivery is enhanced to attract, develop, and retain top talent.
BENEFITS
This programme will provide HR professionals with in-dept knowledge of design thinking models, concepts with practical tools for application within HR services, processes and even strategy design. They will learn how to take a design project from inspiration to insights to ideation and implementation.
LEARNING OUTCOMES
At the end of this programme, you will:
- Gain an in-dept understanding of design thinking and the context within which it can be applied.
- Be familiar with tools to understand complex people problems within your organisation.
- Identify opportunities for innovation in every HR service point.
- Make a business case for design projects and manage through to implementation stage.
- Design your HR service to meet the needs of employees and the business.
- Create services that improve HR service delivery.
- Be able to manage end to end design thinking projects.
- Work on a real-life business problem and determine if it meets the innovation sweet-spot.
- Develop a set of innovation tools to enable you build your own professional toolkit.
WHO SHOULD ATTEND?
This programme is for the HR professionals and teams who wants to develop skills and competencies to enable them to systematically innovate their service offering within their organisation.
DELIVERY FORMAT
This programme will be delivered as a live cohort programme which integrates a combination of eLearning, video and webcasts and a live office hour lectures delivered online. Participants will work on group projects as well as individual assignments. The group design challenge or capstone project will enable students apply what they learn in each class to a real-life organisational challenge with their team members.
At the end of the programme, each group will present their design challenge to a panel of HR leaders who will assess their solution on various elements of the design thinking framework including desirability, feasibility, and viability of the solution. Our programme design facilitates experiential and collaborative learning through discussion forums managed on our online learning management system and the capstone project to enhance per to peer learning.
ABOUT THE FACILITATOR
Joy Adeyemi is a HR and Organisation Development professional with her career experience spanning 15 years across SMEs, Financial Institutions, Energy and currently a FTSE 100 company where she leads the UK HR and Learning and Development team. Throughout her career, she has led HR service redesign, developed HR strategies and large-scale HR transformational projects.
She holds a Master of Arts in Human Resources Management and a Professional Qualification in Design Thinking and Innovation from MIT amongst other qualifications.
Her HR background equips her with real experience of how Design Thinking can be embedded within every single HR practice as she believes that HR and Design Thinking have one thing in common – placing PEOPLE at the centre of any design. She has trained people globally and continues to be the lead faculty at HR Design School.
